Voucher & Discounts Terms & Conditions

  • Vouchers are valid only at www.zalora.com.my.
  • Vouchers are to be used for one-time purchase only (unless categorically mentioned).
  • Vouchers are to be used by individual customers unless otherwise stated on the voucher.
  • Voucher codes must be entered at the checkout or cart page.
  • Unless otherwise stated, vouchers are not valid in conjunction with other promotions or discounts.
  • In general, terms & conditions of voucher usage are as specified on the voucher (for example, duration, discount amount and products covered).
  • Duration of vouchers are typically for a period of a few hours up to a maximum of two weeks. This guideline overrides any individual voucher policy.
  • Zalora reserves the right to cancel the order if purchase behavior by the customer is seen to be suspicious or potentially fraudulent.
  • Use of vouchers by re-sellers is not tolerated, and Zalora reserves the right to cancel orders which are deemed to display re-seller behavior.
  • Zalora vouchers are not exchangeable for cash.
  • Zalora reserves the right to change the terms & conditions or cancel any promotions at any time without notice.


Did you receive a voucher code from ZALORA for an online shopping experience? ZALORA provides their customers with the terms and conditions of using their new voucher. The vouchers could be used for your next purchase by keying in the code number before checking out your payment. Our system will automatically deduct the equivalent value from the overall amount of your purchase. However, customers should always take note the expiry dates of the voucher given. Any free voucher which have expired are considered invalid. The voucher allows our customers to have a fun online shopping experience with us. Customers could purchase anything from our website which they are eyeing on with the shopping voucher given.

The voucher Malaysia could only be used for our website at www.zalora.com.my and valid for a one-time purchase only. Besides that, the voucher codes are not valid to be used with other promotions or discount deals, unless stated otherwise. Customers can select any desired item from our website and key in the voucher discount code in order to complete your transaction. ZALORA provides its customers with various secure payments methods for an easy and fast fulfilling shopping experience.


Browse through our website for amazing designs for both men and women ranging from clothes, shoes, bags, accessories as well as beauty products. Enjoy the virtual shopping experience and get the fashion items from head-to-toe. ZALORA also offers their valuable customers a free delivery service of products purchase at a certain amount. Wait no longer and use those cash voucher deal now! Go crazy with the extensive list of brands we offer and get your online shopping mode on. Hurry up and have a fun shopping experience with ZALORA! If you have any concerns or questions, do not hesitate to contact our customer service department at our live chat or drop us an email here