HOW DOES IT WORK?

Do your part to be Planet Positive. Follow these 2 simple steps:

  • Pack any clothes, shoes or bags in good condition that you would like to donate into a box or a bag that will be able to fit all of your items.
  • Write down your details, including the email address linked to your ZALORA account. Or optionally, you may print this form here and stick it onto the box or bag.

Drop off the box or bag at one of the drop-off locations listed below to receive some rewards

If you would like to donate other items (not under apparels, shoes or bags), you are still encouraged to do so! You are advised to separate these items from apparels, shoes or bags for easier processing.

Doing Our Part

As much as we love catering to your fashion and lifestyle needs, we want to do our part in being Planet Positive by using our platform to help address clothing waste and promote a more circular fashion. In our efforts in making the fashion ecosystem more sustainable, we have teamed up with The Salvation Army (TSA), a well-established non-governmental organization (NGO), known for their expertise in processing clothes donation.

Give your once loved items a second chance so that someone else can love and wear them. By donating your pre-loved items, you will contribute to diverting waste from landfills and reducing resource consumption via reuse or recycling. Donations will also help fund The Salvation Army's other charitable causes and social programmes. Do good and spark joy. Bring smiles in people’s lives by donating!

DROP OFF LOCATION
Have a Question?

Who is The Salvation Army?

The Salvation Army is a non-government organization (NGO) with a comprehensive network of social services to meet a wide range of needs in our community.

How does donating reduce my impact on the environment?

Every year, 70% of items that we wear can be recycled or reused end up in landfills. By donating even a small amount of items, you are helping in reducing your carbon footprint and contributing largely to sustainable consumption and circular fashion.

What kind of items should I donate?

For now, The Salvation Army only accepts clothes, shoes and bags which are in good working (resellable) condition. Ask yourself, 'Would you give this item to a friend?'

Other than my positive impact on the environment, what else do I get from donating?

Thank you for your contribution! As a token of appreciation, you will be entitled to small amount of cashback which can be used to purchase items on ZALORA. Be sure to read the T&Cs here. In the near future, we will also be giving out loyalty points on ZALORA, which can be used for other ways to help the environment --- watch this space!

What is the amount of cashback being offered?

The amount of cashback to be rewarded will be based on the weight of your donated packages. The following cashback structure will be followed:

  • From 0.5kg to less than 1kg: MYR 10
  • From 1kg to less than 2kg: MYR 15
  • 2kg onwards: MYR 20

Please take note that cashback will be awarded within 7 working days of the day of donation and any awarded cashback will expire after 4 weeks.

Want to know more?

For more info, please refer to the clothes donation T&Cs and cashback T&Cs.