Eternal Flower Necklace
- Mixed metal finish
- Lobster clasp fastening
- Non-adjustable length
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We're here to help!Check out our FAQ here
Swarovski will not repair, replace or substitute any goods, which have been, in our opinion, subject to normal wear and tear, abuse, modification, attempted repair, negligence, misuse or accident.
Items may be substituted, replaced by a piece of the same value as the original or repaired, depending on the degree of damage to the warranted product as well as on the feasibility and the availability of replacement parts.
This warranty service is provided free of charge.
Original receipts and product packaging must be presented for any repair service required. If a piece is not covered by the terms of Swarovski's warranty policy, we will offer a charged repair services.
The damaged product should be given to the closest Swarovski boutique or an authorized Swarovski retailer, in its original packaging along with the receipt. A list of all authorized Swarovski retailers in your country can be found on the Swarovski web site (https://www.swarovski.com/Web_AA/en/boutiquefinder) . Simply select your country, and a list of all specialist dealers will appear. If you enter the name of your town, or that of the nearest city, you will receive more specific details. For more information, please contact firstname.lastname@example.org (for Singapore and Brunei customers) or email@example.com (for Malaysia customers).
For further information on how to care for Swarovski branded products, please refer https://www.swarovski.com/en-AA/s-customercaredetail/Customer-Care-Detail/
|Material||Mixed Metal Finish|
Dimensions: L1.8cm x H1.8cm
Enjoy the flexibility of our free returns policy!
- Pre-loved & fine jewellery category items: within 7 days from the date of delivery.
- Lifestyle category items: within 15 days from the date of delivery.
- All other category items: within 30 days from the date of delivery
- Due to final clearance, hygiene concerns or supplier requests, certain items are non-returnable, non-refundable, and non-exchangeable. Click here to learn more
Only for returnable Lifestyle category and Fine Jewellery items, returns are only applicable if the product is in its original packaging, unopened, unused, and with seals and tags intact.
Pack your item (with its original packaging and tags intact) together with the returns slip and invoice (Seller only) into your ZALORA delivery package and submit your return request online. Drop off at PosLaju/NinjaVan/JnT (Malaysia), PostCo/CollectoCo (Klang Valley), and GoRush (Brunei). Or book a return pick up via NinjaVan (Klang Valley), Grab (Malaysia) or GoRush (Brunei).
Any additional items delivered with your order (i.e. product tags, dust bags, branded boxes, and/or gift with purchase) must be returned together for the refund to be processed successfully.
For more details, please visit our FAQs here.Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Service Team here.
Find out if Cash on Delivery is available for your location HERE.
Malaysia: Enjoy FREE shipping or LOWER shipping fees (depending on your delivery region) when you spend RM 99 and above on items sold by ZALORA. Items sold by each respective Seller and fulfilled by ZALORA must also equal to or exceed RM 50, unless stated otherwise. Final shipping fees will be calculated at checkout.
Brunei: Enjoy LOWER shipping when you spend RM 200 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Final shipping fees will be calculated at checkout.
Minimum spend is calculated after applying any vouchers or discounts, if any. Click here to learn more on our shipping fees policy.
Your order will arrive between Monday - Friday.
For more information, check out our FAQ.