Ellie Sliders in Grey
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Enjoy the flexibility of our free returns policy!
- Pre-loved & fine jewellery category items: within 7 days from the date of delivery.
- Lifestyle category items: within 15 days from the date of delivery.
- All other category items: within 30 days from the date of delivery
Only for returnable Lifestyle category and Fine Jewellery items, returns are only applicable if the product is in its original packaging, unopened, unused, and with seals and tags intact.
Pack your item (with its original packaging and tags intact) together with the returns slip and invoice (Seller only) into your ZALORA delivery package and submit your return request online. Drop off at PosLaju/CollectoCo/NinjaVan (Malaysia), PostCo (Klang Valley), and SF Express Jifee (Brunei). Or book a return pick up via Grab (Klang Valley) or SF Express Jifee (Brunei).
Any additional items delivered with your order (i.e. product tags, dust bags, branded boxes, and/or gift with purchase) must be returned together for the refund to be processed successfully.
For more details, please visit our FAQs here.Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Service Team here.
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