Pre-Loved Hermes Pelican Silver Lock Charm, with Box
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|Non-sale item||This item is excluded from vouchers and discounts|
Enjoy the flexibility of our free returns policy!
- Pre-loved & fine jewellery category items: within 7 days from the date of delivery.
- Lifestyle category items: within 15 days from the date of delivery.
- All other category items: within 30 days from the date of delivery
- Due to final clearance, hygiene concerns or supplier requests, certain items are non-returnable, non-refundable, and non-exchangeable. Click here to learn more
Only for returnable Lifestyle category and Fine Jewellery items, returns are only applicable if the product is in its original packaging, unopened, unused, and with seals and tags intact.
Pack your item (with its original packaging and tags intact) together with the returns slip and invoice (Seller only) into your ZALORA delivery package and submit your return request online. Drop off at PosLaju/NinjaVan/JnT (Malaysia), PostCo/CollectoCo (Klang Valley), and GoRush (Brunei). Or book a return pick up via NinjaVan (Klang Valley), Grab (Malaysia) or GoRush (Brunei).
Any additional items delivered with your order (i.e. product tags, dust bags, branded boxes, and/or gift with purchase) must be returned together for the refund to be processed successfully.
For more details, please visit our FAQs here.Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Service Team here.
- Cash on Delivery is disabled on this item.
- Due to supplier's request for this item, please note that the available payment methods are currently pre-paid options such as via Credit Card, Online Banking, Paypal and ATM/CDM.
- Should you have any questions, please feel free to drop us an email here or call us at +603-2035 6622 daily, 9am - 7pm.
All Pre-loved items are authenticated and inspected by the professional sellers before being sent to you.
The item has never been worn or used and is as good as brand new.
The item has barely been used or worn and has minimal sign of usage.
The item has been used or worn and has some signs of wear but it still looks great.
The item has been used or worn and shows moderate signs of wear but it still looks great.
The item has obvious signs of wear (like hard scratches, stains). However, we have chosen to list down the item due to its special character.