Genuine Leather is a natural material from animals and therefore differs from hide to hide. Whereas Synthetic Leather are treated and reacts differently during coloring and tanning process, to replicate these textures of a Genuine Leather.
While we handle all of our product with utmost care, irregularities such as dents, scars, scratches, wrinkles or blemishes are normal, and should not be considered as a defect.
Not 100% satisfied with your item? We offer 30 days free returns, no questions asked.
Pack your item (with its original packaging and tags intact) together with the returns slip (Seller only) into your ZALORA delivery package. Then simply nearest PosLaju or CollectCo centre (Malaysia) or arrange pick up with Authorised Business Partner of SF Express: Jifee Technologies .