CELOVIS - Honor Heart Lock Pendant with Cubic Zirconia and Key Chain Necklace in Rose Gold
- Available in: Rose Gold
- Also available in: Silver
- Material: Titanium, Zirconia
- Finishing : 18K Rose Gold Plated
- Coating Technology: PVD (Up To 7 Layers Genuine Gold Coating)
- Warranty: Lifetime
- Engravable: No
- 99% Hypo-allergenic
- Anti-rust and anti-tarnish (metal will not turns black)
Lifetime Warranty Policy
Celovis Lifetime Warranty is only valid for jewellery purchased through Celovis Jewellery’s official website and authorized dealers
- Only valid for warranty registered customers
- Only valid for the metal part of our jewellery
- Only applicable for Celovis Titanium Jewellery Series
- Only applicable if our metal turns rusty. Customers can enjoy a new piece of Celovis jewellery with no additional cost if the issue of rust is found
- Warranty registered customers must report and return within seven (7) calendar days for any defects or wrong merchandise sent for inspection
- For sizing issues, shipping fee will not be covered unless the wrong item was sent
- Once we received your returned merchandise, we will carefully examine the defected merchandise and determine if the above criteria is met. Once approved, we will ship out your replacement item at no additional charge within 10 business days
- For jewellery reported defect after seven (7) days and within 1 month from the date of received, it is considered as human-caused defect. Customer is required to borne both way courier fees (if applicable) for exchange or repair
- If defects are reported after 1 month, additional fees will be charged depending on the jewellery condition based on our inspection
- Avoid contact with perfumes/chemicals to prevent color fade
- Jewels with cubic zirconia stones can be worn during hand-wash. However, it is not recommended to be worn during bathing. This is to prevent potential damage and allow the piece to remain in top condition
- Please store your jewellery carefully in a box when you are not wearing it
Have A Question?
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|Care label||Lessen the amount of contact the jewelry with products that contain chemistry such as lotion, perfume, shampoo and etc to protect the color shininess.|
|Material||Titanium, 18K Rose Gold Plated, Zirconia|
Necklace Length : 40cm + 6.5 cm
Pendant : 1.5 cm (length) x 0.9cm (width)
Enjoy the flexibility of our free returns policy!
- Pre-loved & fine jewellery category items: within 7 days from the date of delivery.
- Lifestyle category items: within 15 days from the date of delivery.
- All other category items: within 30 days from the date of delivery
- Due to final clearance, hygiene concerns or supplier requests, certain items are non-returnable, non-refundable, and non-exchangeable. Click here to learn more
Only for returnable Lifestyle category and Fine Jewellery items, returns are only applicable if the product is in its original packaging, unopened, unused, and with seals and tags intact.
Pack your item (with its original packaging and tags intact) together with the returns slip and invoice (Seller only) into your ZALORA delivery package and submit your return request online. Drop off at PosLaju/NinjaVan/JnT (Malaysia), PostCo/CollectoCo (Klang Valley), and GoRush (Brunei). Or book a return pick up via NinjaVan (Klang Valley), Grab (Malaysia) or GoRush (Brunei).
Any additional items delivered with your order (i.e. product tags, dust bags, branded boxes, and/or gift with purchase) must be returned together for the refund to be processed successfully.
For more details, please visit our FAQs here.Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Service Team here.
Find out if Cash on Delivery is available for your location HERE.